support online: (02) 96 591 550 (Mon to Fri - 8:30am to 5pm)

 

 

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Customer Service

SHIPPING AND HANDLING

$6.95 FLAT RATE COMBINED SHIPPING - ANY ORDER, ANY QUANTITY. BUY MORE AND SAVE....

We believe in bringing our products to our customers as quickly as possible and at the lowest cost. Shipping is calculated simply on total order basis, at a cost of $6.99 for any number of items or sizes. Whether you buy 1 item or 100 items the shipping cost will remain fixed, making it even easier to save more by buying more items in a single order.

If buying more than one item, we will combine shipping and send revised total at checkout

RANGE AND PRICING

Our goal is to bring to our customers the widest range of products and fragrances at the lowest possible prices. Bath and Body Works currently have over 1000 different products available in over 100 amazing fragrances. As we continue to grow we constantly expand the product range available in Australia however with deliveries arriving each week should we not stock the product or fragrance you require please contact us and we can have the product sourced and delivered typically within 14 days.

As a bulk importer of Bath & Body Works products we aim to be the lowest priced seller in Australia should you see any product we are selling in stock with any other Australia retailer please contact us and we will be happy to match or beat their pricing.

We will also strive to offer the product range at the lowest possible cost however please consider within the pricing we offer there are many cost factors we need to build in including Purchase Cost Sales Tax USA Shipping USA Handling International Shipping Customs and Duties Receiving Product Setup Storage GST Order Process and Handling Damages Packaging and more.

 

ORDERS DELIVERIES AND RETURNS

Orders can be placed with Bath Body and Home directly through website with safe and secure checkout. We aim to process any order placed with us within 1 working day from cleared funds. Orders will be shipped using Australia's leading freight providers with full tracking and signature on delivery. Shipping costs will be a flat rate for any size of order and Express Overnight shipping options are also available.

Should you not be entirely happy with your product or need to return items to us for any reason please contact us and will we provide details on how to return and will process for refund or exchange as necessary.

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